Privacy Policy

Information we collect

We collect information you choose to give us when you ask about an inspection or project.

• On this website: your name, phone number, email address, property address or city, town, service type, leak or storm details, and any message you send.
• Through a Meta lead ad: your name, phone number, email address, property town or ZIP code, and your answer about insurance-claim status.
• By phone or email: the contact and project details you choose to share with us.

Meta collects information through its own service before sending your lead details to 1ROOF. Meta’s use of that information is covered by the Meta Privacy Policy.

When you visit this website, our hosting and font providers receive standard technical details. These can include your IP address, browser type, device type, requested page, referring page, and visit date and time.

How we use information

We use the information to:

• Call or email you about your request.
• Understand the property and roofing concern.
• Schedule and prepare for an inspection.
• Provide the services you ask for and keep related business records.
• Screen spam, protect the website, and meet legal obligations.

We do not sell or rent personal information. We do not share lead details with third parties for their own advertising.

How we share information

We share information only when needed for the purposes above:

• Formspark receives and stores website form submissions, then delivers them to us.
• Botpoison receives technical information needed to screen website form submissions for spam.
• Netlify hosts the website. Google provides the website fonts.
• Our email, phone, and other service providers help us respond and schedule work.
• People you ask us to work with, such as your insurer or adjuster, may receive information with your direction.
• Authorities or other parties may receive information when the law requires it, or when needed to protect rights and safety.

These providers have their own privacy practices. An outside site also applies its own policy after you follow a link from this website.

Cookies and tracking

This website does not load browser-based analytics or advertising pixels. It does not include the Meta Pixel or set marketing cookies. The website’s own code does not set cookies.

Google Fonts loads when a page opens. Botpoison and Formspark connect when you send a website form. Those services receive the technical information needed to handle each request.

How long we keep information

We keep personal information only as long as reasonably needed to respond, provide services, keep necessary business records, and meet legal obligations.

We use reasonable safeguards to protect personal information. No website, email system, or storage system can guarantee complete security.

Your choices

You can ask what personal information we have about you. You can also ask us to correct or delete it, or to stop contacting you.

Some information may need to be kept for legal or business-record reasons. We may need to confirm your identity before completing a request.

Children’s information

Our services are for property owners and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to this policy

We will update this page if our information practices change. The effective date at the top shows when this policy was last updated.

Contact us

Contact 1ROOF with a privacy question or request: